Faqs

Find Answers to Your Most Common Questions Here!
  • Frequently Asked Questions

Below is a list of Frequently Asked Questions about the repair smartphone.

How long will my phone take to repair?

We only use 100% genuine parts where possible. If original parts are not available we will source the next best thing OEM parts from the same factories that produce the parts.

We only use 100% genuine parts where possible. If original parts are not available we will source the next best thing OEM parts from the same factories that produce the parts.

We only use 100% genuine parts where possible. If original parts are not available we will source the next best thing OEM parts from the same factories that produce the parts.

What types of cell phones do you repair?

We specialize in repairing a wide range of cell phones, including popular models from brands like Apple, Samsung, Google, LG, and more. Whether you have an iPhone, Samsung Galaxy, Pixel, or other smartphone brand, our expert technicians can provide reliable and fast repairs.

We repair a variety of common cell phone issues, including:

  • Cracked screens
  • Battery replacement
  • Water damage
  • Charging port repairs
  • Speaker/microphone issues
  • Camera repair
  • Software issues & updates
  • Data Recovery

No matter the problem, we provide fast and affordable repair services to get your phone back to working like new.

Most cell phone repairs can be completed within 30 minutes to an hour, depending on the type of repair. Screen replacements and battery swaps are usually quick fixes, while more complex issues like water damage or charging port repairs may take longer. We offer same-day repair services to minimize your downtime.

If your phone is relatively new and the damage is limited (e.g., cracked screen or battery issues), repairing your phone can be a more cost-effective option than buying a new one. We’ll help you weigh the cost of repairs against purchasing a new phone and provide you with a free quote.

Yes, we offer a warranty on all our cell phone repairs, so you can have peace of mind knowing that if anything goes wrong, we’ll fix it for free. Our warranty typically lasts a lifetime on parts and labor, depending on the type of repair.

The cost of cell phone repairs depends on the type of issue you’re experiencing. For example, screen repairs for iPhones and Samsung Galaxy phones typically start at $69. Battery replacements and charging port repairs can vary, so we provide affordable quotes based on the specific issue. Contact us for a free estimate!

Yes! We provide water damage repair services for all kinds of smartphones. Our expert technicians use specialized tools and techniques to help revive your phone after it’s been exposed to water. The success of the repair depends on how quickly you bring the phone in after water exposure, so don’t delay.

We accept walk-ins for most cell phone repairs, and many repairs can be done on the spot. However, for more complex repairs or when parts need to be ordered, it’s a good idea to schedule an appointment or call ahead. Same-day repair services are often available for common issues like cracked screens or battery replacements.

In most cases, repairing your phone with us will not void its warranty, especially if the repair is only related to specific issues (like a cracked screen or battery). However, if your phone is under a manufacturer warranty, it’s always a good idea to check with the manufacturer to ensure your warranty won’t be affected by repairs.

We perform all repairs on-site at our repair shop. Our experienced technicians handle everything from screen replacements to battery repairs. We aim to provide fast and reliable service so you can get your phone back as soon as possible.

If your phone is suffering from screen cracks, battery issues, or charging port damage, it’s usually worth repairing. However, if the phone is old or the damage is extensive (such as motherboard failure), we’ll help you assess whether a repair is a good investment. Contact us, and we’ll provide a free evaluation.

While DIY cell phone repairs are possible, we recommend leaving repairs to professionals, especially for delicate components like the screen, battery, or charging port. DIY repairs can void your warranty, and improper handling can lead to more damage. Trust our expert technicians to provide high-quality, reliable repairs.

Yes! Screen repair is one of our most popular services. Whether you have an iPhone, Samsung, or another smartphone with a cracked or shattered screen, we offer quick and affordable screen replacements to restore your phone’s appearance and functionality.

Getting your phone repaired is simple:

  • Contact us online or by phone to describe the issue.
  • Visit our store or schedule an appointment for the repair.
  • Our technicians will diagnose the issue and provide you with a free quote.
  • Once approved, we’ll repair your phone quickly, often the same day.
  • Pick up your fully repaired phone and enjoy it as good as new!

Yes! We offer occasional discounts and promotions for first-time customers, multiple repairs, or referral discounts. Be sure to check our website or ask about current offers when you visit!

How long does a tablet repair take?
The repair time for tablets varies depending on the issue and model. Common repairs, such as screen replacement, typically take several hours. For more complex repairs or if parts need to be ordered, it may take a few days. We’ll provide you with an estimated timeline when you bring in your tablet for diagnosis.
We accept walk-in tablet repairs.
Tablet repairs are often more cost-effective than buying a new device. We’ll evaluate the condition of your tablet and provide an honest recommendation on whether it’s better to repair or replace your tablet, depending on the damage and age of the device.

We offer a comprehensive range of tablet repair services, including:

Cracked screen replacement

Battery replacement

Charging port repairs

Water damage repair

Camera repairs

Software issues & troubleshooting

We repair all brands, including Apple iPad, Samsung Galaxy Tab, and Microsoft Surface.

In most cases, professional tablet repair won’t void your manufacturer warranty. However, we recommend checking with your manufacturer or warranty provider to confirm. We use high-quality parts and certified technicians to ensure the integrity of your device.

Yes, we repair tablets from all major brands, including iPad, Samsung, Microsoft Surface, Amazon Fire, and more. Whether you have a cracked screen or need battery replacement, we can help!

It’s always a good idea to back up your data before bringing in your tablet for repair. While we may be able to assist with data recovery, it’s not always guaranteed, so we strongly recommend backing up your important files before repair.

Yes, we provide a warranty on most tablet repair services to ensure your complete satisfaction. The warranty period varies based on the type of repair. We’ll explain the details when you pick up your device.

The cost of tablet screen repair varies based on the model and extent of the damage. We offer a $10 diagnostic service, so bring your tablet in, and we’ll give you a detailed, no-obligation quote before we proceed with any repair.

While it’s possible to attempt tablet repairs yourself, we strongly recommend professional service. DIY repairs can lead to more damage, void warranties, and potentially increase repair costs. It’s safer and more cost-effective to trust our experienced technicians with your tablet repair needs.
What types of laptops do you repair?

We repair all major brands of laptops, including but not limited to Dell, HP, Lenovo, MacBook, Asus, Acer, and Microsoft Surface.

We offer a diagnostic service to assess the issue with your laptop. Once we understand the problem, we will provide you with a detailed repair quote and estimated repair time.

We fix a wide range of issues including:

Screen repairs and replacements

Battery issues and replacements

Keyboard malfunctions

Overheating problems

Hard drive and SSD upgrades or replacements

Software problems and virus removal

Motherboard and hardware repairs

Charging port repairs

The repair time depends on the issue. For common repairs like screen replacements or battery issues, repairs can often be completed within 1-3 business days. More complex repairs may take longer, but we’ll keep you updated throughout the process.

Repair costs vary depending on the type of service required. After our diagnostic assessment, we’ll provide you with a transparent, no-obligation estimate before any work is done.

Yes, we offer data recovery services in case of hard drive failures, accidental deletions, or other data loss scenarios. We will do our best to retrieve your important files.

Liquid damage can be tricky, but we may be able to repair it depending on the extent of the damage. It’s important to bring your laptop in as soon as possible after any liquid exposure for the best chance of recovery.

While walk-ins are welcome.

Yes, we provide a warranty on most repairs. The warranty period varies depending on the type of repair, so be sure to ask about the warranty when you bring your laptop in.

It depends on the cost of the repair and the value of your laptop. If the repair is too costly compared to the cost of a new laptop, we may recommend upgrading. We will help you evaluate your options and make an informed decision.

Yes, we offer RAM and storage upgrades for most laptop models. Upgrading your laptop’s RAM or hard drive can boost its performance and extend its lifespan.

Yes, we offer remote support for software issues and troubleshooting. If you’re unable to visit in person, we can guide you through the process remotely or perform certain fixes via remote access.

You can get aW quote by bringing your laptop in for a diagnostic check. Alternatively, you can contact us through our website or call us, and we’ll provide an estimated quote based on your description of the issue.

What types of game consoles do you repair?

We repair all major gaming consoles, including PlayStation, Xbox, Nintendo Switch, and handheld devices like the Nintendo 3DS. If your console isn’t listed, please contact us, and we’ll let you know if we can help!

Repair times vary depending on the issue. Typically, repairs are completed within 1–5 business days. We’ll keep you updated on the progress and let you know if there are any delays.

Yes, we offer a lifetime defect warranty on all of our repairs, does not include wear and tear or damage.

Repair costs depend on the type of damage and the model of the console. After assessing the issue, we’ll provide you with a detailed estimate before starting any work. Rest assured, there are no hidden fees.

Yes! You can either drop off your console at our physical location or ship it to us. If you prefer shipping, we’ll provide you with instructions and a shipping label.

We can repair a wide range of issues, including:

Console won’t power on

Overheating problems

HDMI port issues

Disc drive not working

Controller syncing problems

Screen or display malfunctions

Error messages

And more!

In most cases, we try to keep your data safe. However, depending on the repair, data loss may be possible (e.g., if a hard drive or motherboard needs to be replaced). We recommend backing up your data before bringing in your console, if possible.

Yes, we offer both remote and mail-in repair services. Simply send us your console, and our expert technicians will take care of the rest. We’ll ship it back to you once the repair is complete.

If you’re unsure about the issue with your console, don’t worry! We offer a free diagnostic service. Our technicians will examine your console and provide a report on the problem and recommended repair.

You can reach us via phone, email, or our website’s contact form. Our friendly support team is happy to answer any questions or provide updates on your repair.

We occasionally run promotions and offer discounts for first-time customers, referrals, or large repairs. Keep an eye on our website or sign up for our newsletter to be the first to know about any special deals!

What is SEO and why is it important for my business?
SEO (Search Engine Optimization) is the process of improving your website’s visibility in search engine results pages (SERPs) to attract organic traffic. It’s important because the higher your site ranks, the more likely it is to be seen by potential customers, increasing your chances of generating leads and sales.

SEO is a long-term strategy, and results typically take 3-6 months to become noticeable. However, depending on your business, industry, and competition, it may take longer. We focus on sustainable growth that delivers lasting benefits over time.

Our SEO services cover a variety of strategies, including:

On-page SEO (optimization of content, meta tags, URL structure, etc.)

Off-page SEO (building high-quality backlinks)

Technical SEO (improving website speed, mobile-friendliness, etc.)

Keyword research & optimization

Content creation and optimization

Local SEO (for businesses targeting specific geographic locations)

Ongoing reporting and analysis

While we can’t guarantee specific rankings (since Google’s algorithm is constantly changing), we can assure you that we will use ethical SEO strategies to improve your website’s visibility. Our goal is to drive sustainable, long-term traffic and results.

We tailor our approach to fit your unique business goals and industry. Our team is made up of experienced SEO experts who stay updated on the latest trends and algorithm changes. We focus on delivering customized strategies and providing detailed, transparent reporting to ensure you can track your ROI.

We start with in-depth keyword research to identify search terms that are relevant to your business and have the potential to bring in high-quality traffic. We consider factors like search volume, competition, and user intent to select the best keywords for your goals.

Yes, absolutely! Local SEO helps your business appear in search results when potential customers search for businesses in your area. We optimize your website for local search terms and set up your Google My Business profile to improve your visibility in local searches.

SEO and user experience go hand in hand. As part of our SEO services, we optimize your website to be user-friendly, fast-loading, and mobile-optimized. This will improve both your search rankings and the overall experience for your visitors.

While there are many DIY SEO tools available, SEO can be time-consuming and complex, especially when it comes to advanced strategies and staying up-to-date with algorithm changes. Hiring a professional allows you to focus on running your business while we work on improving your online presence.

The cost of SEO varies based on the scope of services needed and the competitiveness of your industry. We offer customized pricing based on your business goals and budget. Contact us for a free consultation, and we’ll provide a tailored plan that works for you.

Yes! We provide regular reports that track your website’s performance, including keyword rankings, traffic, conversions, and more. These reports give you transparency and allow you to see the impact of our efforts on your business.

If you pause your SEO campaign, your website’s rankings and organic traffic may decrease over time, especially in competitive industries. SEO requires ongoing efforts to maintain and improve results. However, we can discuss the best plan for your business based on your needs and goals.

What is content writing?

Content writing involves creating written material for websites, blogs, social media, marketing materials, and more. It aims to engage readers, inform, and drive action, whether that’s making a purchase or learning more about a topic.

Quality content helps establish your brand as an authority in your industry, improves SEO rankings, and drives traffic to your site. It also helps build trust with your audience, leading to better conversions and customer loyalty.

Well-written content that incorporates relevant keywords, answers common questions, and provides valuable information can improve your website’s SEO. This increases your chances of ranking higher on search engines, driving more organic traffic.

The timeline depends on the type and length of content. Blog posts typically take a few days to research and write, while more in-depth content, such as case studies or white papers, may take longer. We’ll always give you a clear deadline upfront.

Absolutely! We work closely with you to understand your brand’s tone, voice, and style. Whether you want a casual, conversational approach or a professional, authoritative tone, we tailor the content to align with your brand identity.

Yes, we offer revisions to ensure the content meets your expectations. Your satisfaction is our priority, so we’ll make the necessary adjustments to perfect the final version.

Simply reach out to us via our contact form or give us a call. We’ll discuss your needs, objectives, and create a custom plan to help you achieve your content goals.Yes, our content writer in Frankfort will create research-based, informative, plagiarism-free, and human-written content.

Can you explain the benefits of custom ERP solutions?

Custom ERP solutions are tailored to your unique business needs. They enhance efficiency, accuracy, and productivity by aligning with your specific processes and requirements.

We handle data migration, ensuring a smooth transition. Our experts make sure your data is securely transferred to the new system, minimizing disruption to your business operations.
Frappe is the framework that powers ERPNext. Our expertise in Frappe allows us to develop custom apps, modules, and extensions that enhance your ERP system’s capabilities, making it more tailored to your needs.
ERP Next is a powerful open-source ERP software. We specialize in integrating ERPNext into your business, streamlining operations, from finance and sales to project management, and more.
We customize ERP solutions to align with your business processes, ensuring that the software works seamlessly with your operations, improving overall efficiency.
We have a team of highly skilled ERPNext and Frappe developers with deep knowledge and experience in implementing and customizing ERP solutions. We provide tailored solutions that increase efficiency and accuracy.
Yes, our ERP solutions are designed to be scalable. As your business expands, we can adapt and extend the ERP system to accommodate new requirements, additional users, and functionalities.
Yes, we provide comprehensive training and support to your team. We ensure they are comfortable using the new ERP system to its full potential, maximizing its benefits.
ERP stands for Enterprise Resource Planning. It’s essential because it integrates and streamlines various business processes, enabling efficient data management, improved decision-making, and enhanced productivity.
Our ERP solutions can benefit a wide range of industries, including manufacturing, retail, healthcare, finance, and more. We tailor solutions to meet the specific needs of each industry.
We implement robust security measures and access controls to protect sensitive data within the ERP system, ensuring data privacy and compliance with relevant regulations.

To get started, contact us through our website, and our team will guide you through the process of selecting and implementing the right ERP solution for your business.

What is custom software development, and how can it benefit my business?

Custom software development involves creating unique, tailor-made software solutions that precisely align with your business requirements. It offers a competitive edge by addressing specific needs.

AVie Pros specializes in empowering businesses by delivering innovative solutions. We offer access to top talent, value-driven approaches, and cutting-edge tools and technologies to bring your ideas to life.

We cater to a wide range of businesses, including startups, small and medium-sized businesses (SMBs), and enterprises. Our services are adaptable to your specific needs.

MVP stands for Minimum Viable Product, a strategy that involves creating a basic version of your product to test in the market quickly. It’s an effective approach for startups to gain early feedback and traction.

We provide fixed-price estimates to ensure clear budgeting, allowing startups and SMBs to have control over their development costs.

Yes, we offer consultative guidance to enterprises, ensuring they make informed decisions and stay aligned with industry standards and regulations.

We offer profound domain expertise and industry insights to help SMBs streamline their operations and enhance efficiency.

We employ Agile methodologies to accelerate project completion, ensuring flexibility and adaptability in the development process.

We leverage emerging technologies to help enterprises stay ahead of the competition and drive growth through innovative solutions.

Our web application development services focus on creating dynamic and user-friendly applications that can accommodate a high volume of daily users.

Our mobile application development specialists are well-versed in delivering top-tier mobile apps capable of seamless synchronization across various platforms, catering to a wide range of industries.

To start the custom software development journey, simply contact us through our website, and our team will guide you through the process, from conceptualization to final implementation.

What is UI/UX design, and why is it important for my product?

UI/UX design stands for User Interface and User Experience design. It’s crucial for your product because it determines how user-friendly, engaging, and effective your product is in meeting your business goals.

Usability testing involves gathering feedback from users to evaluate task ease and uncover any issues, enabling us to make necessary enhancements for a better user experience.

User research provides insights into your target audience’s needs, behaviors, and preferences, helping us design a product that resonates with and caters to your users effectively.

Yes, we offer expert design advice to help you make informed decisions about your product’s design, ensuring it meets your goals and user expectations.

Interaction design involves creating user-friendly interfaces, navigation, buttons, and gestures that make your product intuitive and enjoyable to use.

A design system provides a consistent set of design principles and components for efficient use across multiple projects, ensuring brand consistency and reducing design time.

Prototypes allow you to test and demonstrate your product’s capabilities, making it easier to refine the design and secure stakeholder buy-in

We can work collaboratively with your development team, providing design assets, guidelines, and support to seamlessly integrate UI/UX into your development process.

Design strategy ensures that the UI/UX design aligns seamlessly with your business goals and user requirements, enhancing the product’s effectiveness.

Yes, we offer redesign services to enhance the user experience of existing products, making them more user-friendly and engaging.

Interface design focuses on creating visually appealing wireframes and mockups that bring your product ideas to life, enhancing user engagement.

Timelines and costs vary based on project complexity and scope. We provide custom quotes and timelines after assessing your specific project requirements during our initial consultation.

What is Shopify, and why should I consider it for my e-commerce business?

Shopify is a leading e-commerce platform known for its ease of use and versatility. It offers a range of features to help businesses build, customize, and scale their online stores effectively.

A multi-language store setup ensures your online store can reach and engage with a global audience, making it easier to break language barriers and expand your customer base.

Yes, we offer custom functionality development to tailor your Shopify store to your specific business requirements, enhancing its performance and capabilities.

Setting up subscription models and recurring payment options can help drive customer loyalty and revenue growth by offering a predictable revenue stream.

Shopify Plus migration involves moving your existing e-commerce store to Shopify Plus, an enterprise-level version of Shopify, providing advanced capabilities, scalability, and support.

Dropshipping is a business model where you don’t hold inventory; instead, products are shipped directly from suppliers. We can set up dropshipping for your Shopify store to streamline your operations.

We ensure GDPR compliance by updating privacy policies, implementing cookie banners, and enhancing data protection measures, so your store meets all the necessary regulations.

Our Shopify store design and setup services include tailored store design and configuration, personalized theme customization, seamless app integration, and secure payment gateway setup.

Personalized theme customization ensures that your store’s design is aligned with your brand identity and provides a unique and engaging user experience.

We offer seamless app integration to enhance the functionality and features of your Shopify store, including inventory management, marketing, and customer support tools.

We work with trusted payment gateway providers to set up secure payment processing, ensuring the safety of customer transactions on your e-commerce site.

Yes, we can integrate analytics tools to help you track and analyze your store’s performance, gain insights into customer behavior, and make data-driven decisions for your business.

What is WordPress, and why is it a popular choice for website development?

WordPress is a versatile, open-source content management system (CMS) known for its ease of use and customization capabilities. It’s popular due to its flexibility, large community, and extensive plugin ecosystem.

Custom WordPress development ensures your website is tailored to your unique brand identity, offering a distinct online presence and a user experience that aligns perfectly with your goals.

WooCommerce is a plugin that transforms your WordPress website into a powerful e-commerce platform. It provides features like product listings, secure payment processing, and inventory management.

Integrating social media profiles into your website helps enhance engagement and reach. It allows visitors to connect with your brand through various channels, improving brand visibility.

Yes, we provide robust appointment booking system development for appointment-based businesses. This feature streamlines scheduling and enhances user experience.

Automated email campaigns help you engage and inform your audience efficiently. They are vital for nurturing leads, providing updates, and fostering customer relationships.

Our team comprises dedicated developers, designers, and project managers with extensive experience. We blend creativity and expertise to create visually appealing, user-friendly WordPress solutions that exceed expectations.

We provide unique, bespoke solutions that are customized to your specific business goals, ensuring your website serves your objectives effectively.

Yes, we optimize WordPress websites for search engines, ensuring that they meet the latest SEO standards. This helps improve your website’s online visibility and reach.

Absolutely, we design websites to be responsive, ensuring they look and perform well on all devices, including desktops, tablets, and mobile phones.

We offer ongoing support and maintenance to keep your website running smoothly. This includes updates, security patches, and assistance with any issues that may arise.

To get started, you can contact us via our website or by reaching out to our team directly. We’ll discuss your project requirements and guide you through the entire development process.

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